US Ambulance Services - Application Management and Onboarding Automation
An automated recruitment and onboarding system helped a US ambulance service gain $100K, saving 167 hours a month through HR recruitment and onboarding automation.
Project Overview
Description
Ambulance services required automating the HR onboarding process for their employees. 40+ Automations enabled the company save $100k every year for recruitment, saving 1 FTE per location and robust error free recruitment structure to 6 locations.
Features
I9 form pre-filling with DocuSign
W4 and State Tax forms prefilling into DocuSign
Screening Preparation and filtering interface
Interview management interface
One step per interface page to eliminate errors
Buttons that activate when certain conditions are met
AirTable interfaces was used to trigger automations during selection, interview and decision making process
DocuSign API was used to trigger signature flows for 6x geographic locations each containing specific tax forms
JWT authentication using Make.com HTTP module was required to be setup for multiple user authentication
AirTable interface
Showing scrambled test data
AirTable automations
BPMN Process flowchart
Make.com Automations
Documentation Table of Contents
Project Details
Technology Stack
Processes
- Customer Contact Automation
- Document Workflow Automation
- Onboarding
Frequently Asked Questions
Common questions about the US Ambulance Services - Application Management and Onboarding Automation project.
More Case Studies
Medical Equipment Testing Company - Automated CRM and PDF Certificate Generator
A major medical equipment testing company cut 4 full-time roles and now auto-generates 9,600 compliance certificates a year, with PDFs printed and emailed on the fly from field engineers' equipment-testing data.
US Pharmaceutical Prescriptions Automation
An AirTable-based solution cut the time to send pharmaceutical prescriptions by 90%, saving 47 hours every month.
Care Agency CRM and Lead ChatGPT Lead Processing into Close CRM
A care agency processes 5 differently structured lead forms using a structured 6-component ChatGPT request that outputs JSON into Close CRM with automated lead follow-up, delivered in 3 days.